We offer Free Shipping on all orders. The orders are typically processed within 1-2 business days. The average delivery time is 4-8 business days.

The tracking is usually available in 2-3 business days. We email the tracking information as soon as it becomes available.

Depending on your country’s laws, you may be required to pay duties, VAT, or customs fees upon delivery. These charges are not included in your order total and are the responsibility of the customer.

We do not cover or reimburse these fees. Please check with your local customs authority before ordering if you are unsure

We accept returns within 30 days of delivery for unused items in original packaging. For more details, visit our Return Policy.

If the item is defective or incorrect, we will cover the return shipping charges. For complete details, read the full Return Policy.

Refunds are processed within 5-7 business days after receiving and inspecting the returned item.

Our bags are crafted from premium full grain leather and high-quality hardware to ensure durability and elegance.

To maintain its beauty, store your bag in a dust bag, avoid direct sunlight, and clean with a soft, dry cloth.

We accept major credit cards, PayPal, and other secure payment options available at checkout.

Yes, we use secure payment gateways to protect your information.

You can reach us via email at support@qawish.com or through our Contact Us page at the bottom.